Deposits/Withdrawals

  2. Deposits/Withdrawals

Official Where do I see the address where I need to deposit the collateral for my Nexo loan?

In your Nexo account at platform.nexo.io, there is a “Top Up” button next to each collateral option where you can see the deposit address of the particular cryptocurrency. IMPORTANT! Please make sure to only transfer supported crypto assets over the respective Blockchain network supported by Nexo. Тransferring unsupported assets to your Nexo account will result…

Deposits/Withdrawals

Official How do I withdraw crypto assets I have stored at Nexo?

You can withdraw any asset from your Nexo account at any time unless it’s being used as collateral for an outstanding loan. 1. Click the “Withdraw” button next to the asset you wish to withdraw. 2. For all assets which support multiple transfer networks, you must select the one you would like to use for…

Deposits/Withdrawals

Official Missing or incorrect Destination TAG (XRP) or MEMO (XLM – Stellar, BNB, EOS and Nexo BEP2)

Missing or incorrect TAG/MEMO: If you forgot or used an incorrect Destination Tag (XRP) or Memo (XLM, BNB, EOS, Nexo BEP2), then your deposit will not be credited to your Nexo account. Please submit a ticket to our Support team. In order for Nexo to verify the transaction and to expedite the process of locating…

Deposits/Withdrawals deposits

Official Summary of missing crypto deposit

Missing or incorrect TAG/MEMO: Please refer to this article. Deposit of unsupported by Nexo crypto assets:In general, Nexo does not offer a token/coin recovery service for crypto assets which are unavailable on our platform (i.e. tokens deployed on Ethereum (ERC-20), Polygon, Binance Beacon (BEP2) Chain, TronChain, etc.). Nexo will judge and determine if it is…

Deposits/Withdrawals deposits