Deposits/Withdrawals

Official What are the withdrawal limits?

Transferring to or from your Nexo account is only available after verifying your identity. Once your account has been verified, you will be able to unlock all of Nexo’s features: More information about Identity Verification can be found in our dedicated article. Withdrawal limits: Important: Please note that the above-mentioned withdrawal limits are reset 24…

I can not exchange/withdraw an asset (Rounding error)

It seems like there is a bug on the platform, where it gives you an error when trying to exchange, sell or withdraw the ‘maximum’ amount of an asset. For example, if you have 1.2345 BTC and you want to swap that for USDT, try exchanging 1.2344 or 1.234 as there seems to be a…

Why is the minimum FIAT deposit 1000 EUR/GBP?

Minimum fiat deposits limits are not imposed by Nexo but by their partners. They are looking to lower it. As soon as banking acquisition happens, Nexo can change this.

How many confirmations does my transfer need?

Asset Number of confirmations BTC (Bitcoin) 3 confirmations ETH, PAXG, USDT, USDC, DAI, NEXO, TUSD, USDP, LINK, UNI, AXS, SAND, MANA, GALA, SUSHI, CRV, AAVE, APE, 1INCH, MKR, MATIC (ERC-20 network) 10 confirmations ETH, LINK, USDT, USDC, DAI, AAVE, SUSHI (Polygon network) 200 confirmations XRP (Ripple), XLM (Stellar), BNB, NEXO BEP2, and EOS near-instant BCH (Bitcoin Cash)…

Are deposits and withdrawals free?

Yes, withdrawals are completely free, although deposits depend on which exchange you use to send your assets to Nexo with. Edit: Recently, Nexo introduced limits to free withdrawals due to high gas/transfer fees. This depends on your loyalty bonus. Base: 1 Silver: 2 Gold: 3 Platinum: 5 Above figures are PER MONTH, reset on the…

Third party deposits (Can I deposit my salary directly into Nexo)?

Very soon! One license about to be secured which allows them to do exactly that. Third party payments coming very soon, and vice-versa, third party deposits (Then you can leave your old bank!)

Official How to Top Up Crypto from MetaMask

By using the web browser version of the Nexo platform, you can now top up crypto assets directly from your MetaMask account. To initiate a transfer, you would first need to connect your MetaMask wallet to your Nexo account. Once you have done so, please follow the steps provided below: 1. Scroll down to the…

Official How to transfer EUR and GBP to Nexo

How to Top Up EURx Please note that both SEPA and SWIFT transfers are supported. To top up EUR to your Nexo account via a bank transfer, please follow the steps below: 1. Open your Nexo account and scroll down to the EUR wallet. 2. Click on the “Transfer” button and select “Top Up” from…

Official How to edit/remove my bank account for USD top-ups?

Although you are unable to edit the bank accounts already registered with our platform, you have the option to remove and relink them. Please go to your Nexo dashboard, click on the USD Top-Up button, carefully read the instructions and click “I understand”. Once done, select the respective bank account from the drop-down menu and…

Official How to transfer USD to your Nexo account via wire transfer?

What is the minimum/maximum amount I can transfer, and are there any fees? The minimum amount you can transfer is 10 USD The maximum top-up amount is currently limited to 2 000 000 USD (two million) Nexo does not charge a fee for wire transfers; however, your bank might. That is why we recommend checking…