Understanding Telegram scams
Telegram is a messaging application popular among cryptocurrency users. However, fraudsters can exploit some of the app’s features, so Nexo strongly encourage Nexo clients to remain vigilant.
In this article:
1. Overview
Telegram has been increasingly associated with incidents where scammers impersonate employees of legitimate companies to facilitate fraudulent activities, initiate phishing, or promote investment scams. For example, if a Telegram user’s account details are not displayed in their bio, it’s likely they’re a scammer.
In contrast, the authentic Nexo telegram group is called Nexo Community and is marked with a verification tick after the name.
2. Investment scams
Some of the most prevalent scams on Telegram are investment scams, where fraudsters promise exceptionally quick and high returns.
They tend to redirect you to a website and instruct you to register and make a deposit. Typically, such scams are combined with a multi-level marketing opportunity, inviting you to refer your friends for added benefits.
You can identify such scams by verifying their website on online domain checkers. Generally, the lifespan of scam websites is brief, and their domains will not be older than a few months. However, as with everything, there are exceptions to this trend.
Additionally, it’s advisable to conduct a thorough background check on the organization before transferring your assets and to refrain from sharing personal information with unknown entities.
Security tips for Telegram investment scams:
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Do not trust promotions promising quick and unreasonably high returns. If a proposition sounds too good to be true, it’s probably a scam.
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Always do research to verify the integrity of a project before making any financial decisions.
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Pay close attention to the details, check the source, and ensure project authenticity before making a decision.
3. Impersonation scams
Impersonation scams often involve individuals pretending to be legitimate entities with the intention of stealing your money. Some examples include:
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Employee impersonation: The fraudster will pretend to be an employee, seemingly offering assistance, with the goal of stealing your assets.
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Nexo bonus program impersonation: Scammers may attempt to convince you to transfer assets by falsely pretending to be a legitimate Nexo representative and by promoting a lucrative opportunity.
Important:
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A genuine Nexo employee will never message you directly on Telegram. If you need to contact Nexo for assistance, please use the live chat or submit a ticket.
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All promotions are listed and take place exclusively on Nexo’s website, mobile application, and official communication channels.
4. Phishing/Malware scams
Phishing scam: an online fraud attempt that targets individuals by sending emails from seemingly reputable sources. These emails request the recipients to provide personal identifying information.
Malware scam: a type of online scam that involves tricking individuals into clicking on suspicious links and/or downloading third-party apps. This can result in the installation of malicious software on their devices. These scams can compromise devices and accounts or even steal personal information from victims.
If you click a suspicious link in an email, you may:
1. Download a file onto your device, granting the scammers access to it. This could potentially allow them to spy on you, steal your personal information, or gain direct access to your applications.
2. Be redirected to a fake website that prompts you to log into what appears to be your Nexo account. Please exercise caution, as entering your credentials on suspicious pages could provide scammers with access to your account.
For additional security, Nexo recommends setting up an Anti-Phishing Code – a unique combination of letters or numbers that will be included in all official Nexo emails. This helps you verify the authenticity of Nexo’s communications, so you can be confident the email you received is genuinely from Nexo.
For more tips on keeping your Nexo account safe, check out Nexo’s dedicated Help Center article on best security practices.