In this article:

1. Step-by-step instructions
2. Saving your bank account for future withdrawals
3. Processing fees
4. What is the minimum FIATx withdrawal amount
5. Unsupported countries for EURx and GBPx withdrawals
   • Supported bank countries for EURx withdrawals
   • Supported bank countries for GBPx withdrawals
6. Unsupported countries for USDx withdrawals
7. FAQ
8. Important notes

So, how to withdraw EURx, GBPx, and USDx from your Nexo account? You can withdraw your assets from the platform at any time via the following transfer methods:

• EURx – SEPA
• GBPx – FPS and SWIFT
• USDx – SWIFT and ACH*

* The availability of the ACH transfer method depends on your country of residence.

1. Step-by-step instructions

1. On your Dashboard, navigate to the Transfer button next to the desired FIATx currency and click Transfer>Withdraw.

2. Select Withdraw to bank account.

3. Enter the Withdrawal amount (make sure it is above the minimum) and choose a Bank country from the dropdown menu. Depending on the currency and the bank country you choose, you also need to input one or more of the following details:

• Recipient name: Your name as it appears on your bank account.
• Transfer type: For USDx and GBPx transactions.
• IBAN and BIC/SWIFT code:
  • For EURx transactions.
  • For GBPx transactions via SWIFT.
  • For USDx transactions via SWIFT to IBAN countries.
• Account number and sort code: For GBPx transactions via FPS.
• Account number and BIC/SWIFT code: For USDx transactions via SWIFT to non-IBAN countries.
• Account number and ACH routing number: For USDx transactions via ACH.
• Payment reference: An identifier used to specify the purpose of the transaction

Once ready, click the Withdraw button.

4. Enter your 2FA code.

5. Withdrawals must be verified via email within 30 minutes, otherwise they are automatically declined. You can confirm your withdrawal by following these steps:

• Log into the email account associated with your Nexo account.
• Open the confirmation email received from Nexo.
• Click Confirm withdrawal.

2. Saving your bank account for future withdrawals

When initiating a FIATx (EURx, GBPx, and USDx) withdrawal, you can choose to save your bank account details by enabling the Save this account for future withdrawals toggle. The default name of the template is Bank Account 1, but you can edit it according to your preferences.

Once you submit the withdrawal request, the bank account details will be saved as a template in the Bank accounts tab in the Payment methods section of your account. There, you can rename or remove any of the saved bank accounts.

During your next withdrawal, you can select the desired bank account from the Bank Account dropdown menu, which will auto-fill the banking details for the transaction.

Note: Whenever a FIATx (EURx, GBPx, and USDx) top-up is credited to your Nexo account, the details of the sending bank account are automatically saved as a template.

3. Processing fees

• Platinum users: Оne free withdrawal available per month for either FIATx or crypto assets.
• Non-Platinum users: If you have used your free withdrawal or are not a Platinum user, the following fees apply based on the currency and transfer type:

• • EURx (SEPA) – 5 EURx
  • GBPx (FPS) – 5 GBPx
  • GBPx (SWIFT) – 25 GBPx
  • USDx (ACH) – 10 USDx
  • USDx (SWIFT) – 25 USDx

• Fee payment options: By default, fees are deducted from the withdrawal amount. However, you can enable the Fee excluded toggle to pay the fee from your Savings Wallet balance as long as it is sufficient.

  Example: Suppose you have 1,000.00 EURx in your Savings Wallet and withdraw 500.00 EURx. If Fee excluded is on, the 5 EURx fee is taken from your Savings Wallet, leaving 495 EURx in your Nexo account. You will receive the full 500 EUR in your bank account.

• Free withdrawal reset: The free withdrawal counter resets at 00:00 UTC on the first day of each calendar month. After the reset, you can make another withdrawal without a processing fee.

4. What is the minimum FIATx withdrawal amount

Every FIATx (EURx, GBPx, and USDx) withdrawal from your Nexo account is subject to a minimum technical threshold of 10 currency units. In other words, each FIATx withdrawal must be at least 10 units of the selected currency plus the processing fee (if any).

Below are a few examples for clarity:

• EURx withdrawals via SEPA: You need to withdraw at least 15 EURx — 5 EURx fee plus 10 EURx technical minimum amount.
• GBPx withdrawals via SWIFT: You need to withdraw at least 35 GBPx — 25 GBPx fee plus 10 GBPx technical minimum amount.
• USDx withdrawals via ACH: You need to withdraw at least 20 USDx — 10 USDx fee plus 10 USDx technical minimum amount.

Note: If you have a free monthly withdrawal, available for Platinum Tier users, the minimum FIATx withdrawal amount is 10 currency units.

You can check the technical minimum withdrawal amounts for each currency in the table below under Min. Withdrawal Amount:

5. Unsupported countries for EURx and GBPx withdrawals

Can you withdraw EURx, GBPx, and USDx from your Nexo account from everywhere in the world? The short answer is “No”. Withdrawing EURx or GBPx is unavailable if you reside in one of the following countries:

• Afghanistan, Albania, Armenia, Azerbaijan, Barbados, Belarus, Botswana, Burundi, Burkina Faso, Cambodia, Democratic People’s Republic of Congo, Ghana, Guinea, Guinea-Bissau, Haiti, Iraq, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Libya, Mali, Moldova, Morocco, Mozambique, Myanmar, Nicaragua, Pakistan, Palestine, Panama, Philippines, Senegal, Somalia, South Sudan, Sudan, Tajikistan, Tanzania, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United States, Uzbekistan, Vanuatu, Venezuela, Yemen, Zimbabwe.