Official Upcoming updates to Nexo’s and Fixed-term Savings products for UK residents
Upcoming updates to Nexo’s and Fixed-term Savings products for UK residents If you are accessing this article from outside the United Kingdom, please note that it is intended only for UK-based clients.
Official Global markets trading via MetaTrader 5
Global markets trading via MetaTrader 5 In this article: 1. What is MetaTrader 5 2. What can I trade on MetaTrader 5 3. How to create a MetaTrader 5 account 4. How to transfer funds to and from MetaTrader 5 • Transfer USDx from your Savings Wallet • Withdraw a loan in USDx to your…
Official Wealth Vaults – explained
Wealth Vaults – explained In this article: 1. What is Wealth Vaults 2. Key features of Wealth Vaults 3. Interest structure 4. How to create a vault 5. Managing your vault 6. Early exit option 7. Platform access and limitations 8. Portfolio impact and eligibility 9. Frequently asked questions 1. What is Wealth Vaults Wealth…
Official Requesting a chargeback for a Nexo Card purchase
Requesting a chargeback for a Nexo Card purchase In this article: 1. What is a chargeback? 2. Before requesting a chargeback 3. How to request a chargeback 4. What to expect next 5. FAQ 6. Important 1. What is a chargeback? A chargeback is a request to reverse a transaction made with your Nexo Card…
Official What is the AI Assistant
What is the AI Assistant In this article: 1. Overview 2. Who can use the AI Assistant 3. What the AI Assistant can do 4. How to access the AI Assistant 5. How the AI Assistant protects your data 6. FAQ 7. Important notes 1. Overview The Nexo AI Assistant is a conversational AI feature…
Official Sunsetting the Nexo Wallet (DeFi wallet)
Sunsetting the Nexo Wallet (DeFi wallet) In this article: 1. Timeline 2. Next steps 3. FAQ 1. Timeline August 4, 2025 Nexo announced via a banner on the Nexo Wallet website that the service will begin its phase-out on August 15, 2025. August 15, 2025 Only crypto and NFT withdrawals and the closure of existing…
Official LeverEdge – Explained
LeverEdge – Explained In this article: 1. What is LeverEdge 2. What are the benefits of LeverEdge 3. What is needed to use LeverEdge 4. Key concepts Breakeven price Settlement date Leverage 5. LeverEdge – Up and Down direction strategies Up vs. Down direction strategies LeverEdge profit and loss (PnL) Up direction strategy – examples…
Official How do I manage my notifications
How do I manage my notifications In this article: 1. What is the Notification center 2. How to access the Notification center 3. Activity & updates 4. Market alerts 5. How to set a custom price alert 6. FAQ 1. What is the Notification center The Notification center in the Nexo app gives you full…
Official How do I set up Recurring Buys
How do I set up Recurring Buys In this article: Recurring Buys оverview How to set up a Recurring Buy with a credit/debit card How to set up a Recurring Buy with my available FIATx and stablecoin balances What is the minimum Recurring Buy I can schedule How many recurring buys can I schedule per…
Official Travel Rule FAQ
Travel Rule FAQ In this article: What is the Travel Rule Are there any changes What information needs to be provided when you withdraw from your Nexo account Withdrawal to another digital asset exchange Withdrawal to a private wallet What happens if the withdrawal is rejected due to the Travel Rule What additional information will…