Information security and custodial arrangements
Nexo partners with the foremost custodial services providers in the blockchain space, including Ledger Vault, Fireblocks, and other custodians whose facilities are insured via Lloyd’s of London and Arch Insurance (UK) Limited.
In this article:
1. Nexo’s partner
Ledger Vault
Ledger Vault insures the digital assets held with them for up to 50 million through a customized insurance program backed by Arch Insurance (UK) Limited.
Leveraging Ledger’s industry-leading and independently-certified security technology, the Ledger Vault SaaS solution provides a cloud-based custody infrastructure for digital asset institutions and professional investors to securely control their crypto assets with a multi-authorization self-custody management solution.
You can read this article for more details.
Fireblocks
With Nexo’s base growing rapidly and Nexo’s of services and counterparties expanding, we sought a solution that allows Nexo to efficiently oversee the assets facilitated through Nexo’s platform.
Fireblocks plays a crucial role in this, offering us a comprehensive view of the digital assets we hold with third-party custodians, on exchanges, and with institutional counterparties.
2. Platform and data security
- 2FA Authentication
SMS verifications, email verifications, authenticator app support.
- Biometric Identification
Both fingerprint scanning and face recognition are supported.
- Whitelisting
Enable Address Whitelisting to save your allowed wallet addresses.
- Withdrawal Confirmations & Log-in Alerts
Withdrawals are processed only after confirmation via email, and Nexo sends automated email notifications if Nexo’s system detects a new IP address for logins.
- Data Protection and Confidentiality
Your personal information is contained behind secured networks and is only accessible to a limited number of persons who are required to keep the information confidential.
Аll sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
- Service and Organisation Controls (SOC) 2 Type 2 Compliance audit
Our extensive SOC 2 validation conducted by A-LIGN, a renowned cybersecurity and compliance firm, guarantees that Nexo’s security infrastructure is of the highest standard.
Being SOC 2 compliant, Nexo utilizes the most rigorous security policies, impeccable risk assessment, data protection, and state-of-the-art cybersecurity.
Please note that the account holder is solely responsible for maintaining adequate security and control of their account.
This includes using a strong password, enabling two-factor authentication, controlling all login credentials to Nexo, and utilizing other available mechanisms.
Check this article for more information about common security threats.
To learn more, please visit https://nexo.com/security.