What is the ePIN of your Nexo Card and how to set it up?

This information comes directly from Nexo's help center

With the ever-growing interest in the recently launched and unparalleled Nexo Card, naturally comes our desire to provide clients with the most innovative and up-to-date security solutions. That is why we recently introduced yet another neat feature of the Nexo Card – the ePIN.

The so-called ePIN is a new security standard requirement developed by the European Banking Authority (EBA). It is a 4-digit code you will need for online transactions in addition to the 3D Secure code you receive via SMS.

Note: The ePIN is different from the PIN code you use for validating payments made with your physical card and ATM withdrawals.

How to set up your ePIN?

This new method will require you to set up an ePIN for all the existing cards and for each new card created. To do so, you can follow these simple steps:

1. First you need to go to the ‘Card’ section of the Nexo mobile app and open the ‘Card Settings’ menu.


2. Open the ‘ePIN section’.


3. Pick the card for which you would like to set your ePIN first. Keep in mind that it is mandatory that you set up ePIN for all your existing Nexo cards.


4. Set up your ePIN.


5. Click on ‘Confirm’.


6. You have successfully set your ePIN for the said card. In case you have both the virtual and physical Nexo Cards, you can now proceed with setting up the ePIN for your other existing one by clicking on the ‘Ok, great!’ button.


7. On the next screen, you will see that for the cards with an ePIN enabled, the latter will be visually noted within the interface.


Once the ePIN has been set up, you will be able to conduct online purchases with your Nexo Card. To do so, during the payment stage, you would first be prompted to enter your ePIN, as exhibited on the left side of the image down below. Afterwards, you will be asked to insert the regular 3D Secure code which you receive via SMS. The second step is displayed on the right side of the same photo.


As soon as both steps are complete, your online payment will be validated.

Source: What is the ePIN of your Nexo Card and how to set it up?
August 23, 2022
Was this article helpful?

Leave a Reply

Your email address will not be published. Required fields are marked *