Termination policy

This information comes directly from Nexo's help center

Nexo’s termination policy:

Where a client relationship has to be terminated, Nexo will notify the affected account holders prior to suspending and discontinuing services, so as to guarantee the safety of the clients’ funds and allow them to close out existing loans and to subsequently withdraw all remaining funds to an address of their choosing unless we are prohibited by any applicable law or a court order to do so, including but not limited to the case that we have reasonable grounds to suspect that the funds were obtained through fraud or any unlawful means or connected with any criminal activities.

Source: Termination policy
August 23, 2022
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