It seems like there is a bug on the platform, where it gives you an error when trying to exchange, sell or withdraw the ‘maximum’ amount of an asset. For example, if you have 1.2345 BTC and you want to swap that for USDT, try exchanging 1.2344 or 1.234 as there seems to be a rounding error.
Edit: Nexo confirms this error was fixed for the official exchange, but still happens when withdrawing assets or moving assets into a term, etc.
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Hi,
I am trying withdraw XRP but it keeps coming with an error, potential rounding error, please clarify what does this mean and how to resolve this issue.
Thanks
I am having the same problem withdrawing BTC, potential rounding error. YouTube videos advise to delete the last digit; .03392143 becomes .03392140 BTC but that doesn’t work either, only by reducing the amount significantly does the withdrawal go through, apparently leaving NEXO with the dust. I guess this adds up (like in Office Space) over time, but someone could end up in federal pound-me-in-the-ass prison.
I am have the same error for couple days now. Very anoying
Can we get this withdrawal problem fixed? Is there a plan to address this error?
Hi team,
Could you please address the issue raised?
It seems far too convenient that it only occurrs on withdrawals and transfers out of your platform….
getting same here. happening for so long you have to wonder…. this can’t be legal
Tryting to withdrawal ETH.
I’m really surprised that Nexo hasn’t figured this one out. This error has been around for years.
Come on …
I’m facing the same issue :/
What is the fix for it?? I want to withdraw my funds!!!!!
Nexo, fuck you, you know what you’re doing
This is the only exchange that I’ve ever has this issue on, why aren’t you fixing it?
Crypto dust is just a small byproduct of using a blockchain-based payment network. You will see dust not only when you transact from/to your account, but when you transfer assets between your internal wallets (Savings/Credit Line), and when you trade as well. This typically happens when you try to perform an operation with the full amount available for one asset. For example, if you trade all your ether (ETH) for bitcoin (BTC), you can’t get it converted exactly to eight decimal — there’s usually a small amount leftover. This is the dust. This is a scam!!!!!!!!!!!!!!!!!!
Crypto dust is just a small byproduct of using a blockchain-based payment network. You will see dust not only when you transact from/to your account, but when you transfer assets between your internal wallets (Savings/Credit Line), and when you trade as well. This typically happens when you try to perform an operation with the full amount available for one asset. For example, if you trade all your ether (ETH) for bitcoin (BTC), you can’t get it converted exactly to eight decimal — there’s usually a small amount leftover. This is the dust
While I click Deposit, It immediately changes my assets from nexo savings account to the pro. But for withdrawal always shows the error server is down, try again later. How come the server works perfectly , when there is only deposit.