This information comes directly from Nexo's help center
In order to reset your password please follow the steps below:
1. Please click on the “Forgot Password” button on the Login screen
2. A new window will open, where you must enter the email address you have registered with your Nexo account.
3. Please click on ‘Reset Password’ and then slide the puzzle piece into the right place.
4. The instructions on how to set up a new password will be sent to the email address you have registered with your Nexo account.
Source: Forgot Password
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